All About Credits

All About Credits

All About Credits

Details on Contact and Export Credits.

As a premium PeopleGPT user, you have access to two different sets of credits:

Contact Credits are used to get a profiles’ contact information. On the professional plan, you can access personal and professional email addresses. Additionally, on the team and enterprise plans, you can also access phone numbers.

Export Credits are used to export profiles. On the professional and team plans, you can export profiles as a CSV file. On the enterprise plan, you can also export profiles to your CRM or ATS.

Credits: Overview

Professional Plan
Team Plan
Enterprise Plan
Contact Credits
100/month
450/month
Custom
Personal Email
☑️
☑️
☑️
Professional Email
☑️
☑️
☑️
Phone Number
☑️
☑️
Export Credits
250/month
1000/month
Custom

For details on the number of contact and export credits available in your plan, please select the “my plan” tab.

💡
On Juicebox, one contact credit gives you access to all contact information for a profile. So you only have to use one credit to a contacts’ personal email, professional email, and phone number.

Using Contact Credits

Contact credits can be used in two ways: when clicking “Reveal Email & Phone” in a user profile, or by exporting a profile with contact information.

  1. Reveal Email & Phone

This method will provide you with all contact information for a specific profile.

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  1. Export with Contact Info

When exporting profiles, you can choose whether to export with contact information or without contact information. If you choose to export with contact information, Contact Credits are only used when contact information is successfully found.

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💡
You will never be double-charged for contact credits. For example, if you use a credit to get contact information via the “Reveal Email & Phone” button, and then export the same profile with contact information, you will only use one (1) credit total.

Using Export Credits

Export credits give you access to detailed profile information in a scalable format. For more details on what export options exist, please open Export Profiles.

Each exported profile uses one (1) export credit. When you export 50 profiles, you will use 50 export credits. If you choose to include contact info in the exports, it will also use a contact credit (please see the above section for more details on contact credits).

Using Contact & Export Credits Simultaneously

When exporting profiles and selecting “Include Contact Information” you will utilize both contact and export credits simultaneously.

Example 1: exporting a list of 50 profiles, of which 20 have contact information

Contact Credits
Export Credits
Starting Credits
100
450
Credits Used
20
50
Remaining Credits
80
400

Example 2: exporting a list of 50 profiles, of which 20 have contact information. However, you already clicked “Reveal Contact Information” for all 20 profiles previously.

Contact Credits
Export Credits
Starting Credits
100
450
Credits Used
0
50
Remaining Credits
100
400

In this example, no contact credits were used, as you already previously got the profiles’ contact information. Only export credits were used.

Monitoring Credit Usage

To view your remaining Contact and Export Credits, open the “Your Account” tab by selecting your profile icon in the bottom left. There, you can see your remaining contact and export credits.

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