All About Credits
Details on Contact and Export Credits.
As a premium PeopleGPT user, you have access to two different sets of credits:
Contact Credits are used to get a profiles’ contact information. On the professional plan, you can access personal and professional email addresses. Additionally, on the team and enterprise plans, you can also access phone numbers.
Export Credits are used to export profiles. On the professional and team plans, you can export profiles as a CSV file. On the enterprise plan, you can also export profiles to your CRM or ATS.
For details on the number of contact and export credits available in your plan, please select the “my plan” tab.
Using Contact Credits
Contact credits can be used in two ways: when clicking “Reveal Email & Phone” in a user profile, or by exporting a profile with contact information.
- Reveal Email & Phone
This method will provide you with all contact information for a specific profile.
- Export with Contact Info
When exporting profiles, you can choose whether to export with contact information or without contact information. If you choose to export with contact information, Contact Credits are only used when contact information is successfully found.
Using Export Credits
Export credits give you access to detailed profile information in a scalable format. For more details on what export options exist, please open Export Profiles.
Each exported profile uses one (1) export credit. When you export 50 profiles, you will use 50 export credits. If you choose to include contact info in the exports, it will also use a contact credit (please see the above section for more details on contact credits).
Using Contact & Export Credits Simultaneously
When exporting profiles and selecting “Include Contact Information” you will utilize both contact and export credits simultaneously.
Example 1: exporting a list of 50 profiles, of which 20 have contact information
Example 2: exporting a list of 50 profiles, of which 20 have contact information. However, you already clicked “Reveal Contact Information” for all 20 profiles previously.
In this example, no contact credits were used, as you already previously got the profiles’ contact information. Only export credits were used.
Monitoring Credit Usage
To view your remaining Contact and Export Credits, open the “Your Account” tab by selecting your profile icon in the bottom left. There, you can see your remaining contact and export credits.